This has had a significant impact on remote stakeholder management. Remote working, online engagement methods, and online collaboration quickly became the norm throughout 2020 and beyond. Now in a post-pandemic world, remote, hybrid, and online methods of work and engagement remain.

Remote stakeholder engagement is here to stay — and digital methods like video conferencing and online chat will continue to grow.

So, what can you do about that? What changes can you make to help your team continue to collaborate effectively — and reach your stakeholders online?

If you’ve experienced a bumpy start to remote stakeholder engagement and struggled to adapt, this eBook is for you. This practical guide includes 8 ideas and strategies that will help you overcome the challenges associated with remote work, while taking advantage of some of the opportunities available.

What’s inside?

• What should you consider in your strategy?
• Best practices for your teamwork
• Tips when setting up your cloud-based tools
• What should your remote work policy cover?
• Checklist Template
• Strategic considerations for remote stakeholder engagement
• New methods of engagement and collaboration
• Essential technology and tools
• What to include in your remote work policy
• Considerations for training and onboarding
• Privacy and security considerations for working from home
• How to stay connected and maintain relationships
• Why now is the time for change
• Company and staff checklists for working remote

Download this eBook to explore ways to help you and your team embrace remote work — and find new ways to collaborate and engage with stakeholders!

Claiming your organization cares about human rights simply isn’t enough anymore. Today, businesses in every industry need to take action on human rights issues — and be able to show evidence for it, too.

So, what does this mean for your business? How will you respond to the rising expectations and requirements? How will you reduce your risks?

Inside this eBook, we define human rights, explore the current situation, key issues to be aware of, emerging trends, the business impact of human rights, how to respond, and more. We also discuss stakeholder engagement as a tool for organizations to manage their human rights risks and obligations.

What’s inside?

• An overview of human rights in business, including definitions
• Top 10 business and human rights issues
• The right in human rights expectations in the business environment
• Relevant principles and legislation
• Emerging business trends
• Human rights risks in the supply chain
• The business benefits of recognizing and embedding human rights
• 4 steps to integrate human rights into your business activities
• The role of stakeholder engagement in human rights — and the importance of participation and access to remedy
• 3 best practice case studies

Although we cover some complex topics, we break everything down into a digestible, easy-to-read format. Download your free copy today so you can confidently have these critical discussions within your business and better manage both your human rights risks and obligations, moving forward.

But to do that effectively, you need a properly functioning grievance mechanism. In other words, you must have a system that can handle stakeholder complaints and ensure they’re properly dealt with.

This can help your organization be more transparent and credible. Plus, enable fairness for all parties, ensuring that each individual’s complaints are heard and considered so that they’re satisfied with the process, even when the outcome is less than optimal.

Want to improve your grievance management process? This eBook is an advanced guide that both stakeholder professionals and executives can follow. It covers the key components of an effective grievance management procedure and includes a sample framework you can follow and implement. Plus, three real-world examples of projects and organizations using good grievance management procedures.

What’s Inside

• Why an effective grievance mechanism matters
• 8 key elements that make a grievance mechanism effective
• A sample framework grievance procedure
• 3 case study examples showing good practice grievance mechanisms

Ready to take a smarter approach to handling grievances? Download the eBook and get started right away.

That’s because stakeholder engagement consultation is challenging. It can be hard to collect the right data, tricky to know what to measure, and difficult to get enough resources to properly evaluate your engagement. But once you know how to overcome these challenges, you can use evaluation to improve your consultation planning, process, and outcomes.

Simply Stakeholders founder, Allison Hendricks, is passionate about evaluation and created an Evaluation Framework as a result of her work on the “Brisbane Declaration” at the United Nations Conference on Community Engagement.

We’ve created this eBook to share our framework for evaluating stakeholder engagement and consultation. You can use it as-is or adapt the processes for your specific needs.

What’s Inside?

• Evaluation in consultation and engagement: a definition
• Why evaluate — and why evaluation ends up in the too hard basket
• How we developed the Evaluation Framework and how to use it
• Conducting a 360 degree evaluation
• 6 principles to evaluate your engagements by
• How to design and structure evaluation questionnaires for the best results
• Tips for cultivating an evaluation culture within your organization
• Other evaluation frameworks and approaches

Ready to dive into the stakeholder engagement evaluation process? Download this eBook to start measuring the impact of your stakeholder engagement and much more!

Over the last few years, we’ve seen an increase in legislation on this issue, and organizations are increasingly being held accountable to ensuring they have robust systems and processes in place to protect people’s information.

In particular, if your stakeholder contacts or customers may include UK or EU citizens, you’ll need to understand and follow the General Data Protection Regulations (GDPR) that were introduced in 2018. The consequences for non-compliance are significant, including fines reaching up to 20 million euros for severe violations.

We’ve put together this GDPR compliance eBook for a few reasons. Although we’re a few years down the track from GDPR, the legislation remains highly relevant today. At the same time, GDPR still confuses a lot of people and attracts misconceptions (such as not impacting organizations outside of the EU*). And last of all, we wanted to offer our take on GDPR compliance from a public consultation perspective.

* Even if you automatically collect a single, pseudonymized piece of data from a single person in the EU who visits your website, GDPR still applies. And even if your organization falls outside of this broad definition, it’s almost certain that similar legislation is in place within your region, or coming in the near future.

What’s Inside?

• Overview of GDPR — what’s covered and who it impacts
• Infographic of 6 key things you need to know
• 5 key clauses and implications
• Tips to ensure consultation processes are compliant across 11 requirements
• 2 GDPR readiness checklists
• How to get help with your GDPR compliance

Ready to better understand GDPR and how data privacy laws impact your consultation processes and data management? Download our free GDPR compliance eBook and use this guide to check your processes — and ensure you’re compliant!

The thing is, if you’re looking to create a stakeholder management plan your team will actually read and use, you need to move away from the 30-page detailed plan and instead, focus on key information and actionable steps.

Not sure how to create a stakeholder management plan like this? We’ve put together this guide to help stakeholder professionals, project managers, and their teams develop meaningful, practical plans.

Whether you’re about to create your first stakeholder plan, or you’re looking for an easier (and more effective) way to plan out your engagement strategy… this eBook has everything you need.

What’s inside?

• What makes a stakeholder management plan good (AKA effective)
• Personal stories from our own experiences
• 3 build blocks to stakeholder management plans
• Understanding the IAP2 spectrum framework
• Exploring the Equator Principles & IFC Performance Standards
• Introducing the Evaluation Framework
• Applying Agile and design thinking to stakeholder planning
• Creating a single-page stakeholder plan (our detailed process)
• Writing SMART goals
• A printable One Page Stakeholder Management Plan Template
• Useful resources for further learning

Ready to create a stakeholder plan that’s meaningful, actionable, and covers everything you need? Download the eBook now!

The concept and practice of stakeholder engagement has been around for many decades, but the sector itself is rapidly changing. Stakeholder expectations are increasing, there are more strategies than ever, and the way organzations interact with stakeholders is changing.

As a result, it’s well worth updating your knowledge and making sure that your practices remain relevant.

Whether you’re relatively new to the industry, an experienced consultant, or you work with stakeholders in any capacity, this practical guide will equip you with the basic definitions and concepts. Plus, it touches on more advanced ideas and stakeholder strategies (for when you’re ready to dive deeper).

What’s inside?

• Why stakeholder engagement matters — and the types of organizations most likely to engage stakeholders
• 2 limitations that make stakeholder management challenging
• Why CRMs and spreadsheets aren’t ideal (and why a SRM is)
• 5 trends in stakeholder engagement
• 7 strategies for building better stakeholder relationships
• Introducing our stakeholder engagement tools

Download this free eBook for a definitive guide to stakeholder engagement, from basic definitions and benefits to the latest stakeholder engagement strategies, tools, and methods.

One of the first steps is to consider what a successful consultation actually looks like for you. Because based on our decades of experience in public consultation planning, management, and tools… success looks different for everyone, from managing risk and meeting legislative criteria… to building trust and gaining a social license to operate.

Regardless of your desired outcomes, you can follow our seven step consultation process to confidently design, execute on, and report on your public consultation program.

So, whether you’re just planning your public consultation or you’re evaluating your plan to see what you can do better for next time, this practical, step-by-step guide should give you a headstart.

Download your copy of the eBook to start optimizing your consultation right away.

What’s inside?

• Defining what successful consultation looks like and principles of good practice
• The importance of planning — and some things to consider from the start
• A sample framework for writing your stakeholder plan
• IAP2 Core Values and IAP2 Public Participation Spectrum
• Why and how to incorporate stakeholder feedback
• How to document your process and results (and then report back)
• Embedding consultation into your organization
• Further resources for improving your public consultation process

Stakeholders management in policy making is critical. Stakeholder feedback and involvement may influence the policy development process or implementation. And they’re often significantly impacted by decisions.

If the consultation goes well, stakeholders are more likely to feel confident in the policy, program, government agency, and political system itself. But if it goes badly, it could lead to poor outcomes, like a lack of confidence, mistrust, and even failed policies that reflect badly on the individuals and organizations who were involved.

It’s safe to say there’s a lot at stake when it comes to stakeholder engagement for your policy or program. But stakeholder management in policy development comes with unique challenges. So, if you’re finding the usual stakeholder management processes aren’t working for you… there’s actually a good reason for it.

We’ve put this resource together to help highlight the common challenges — and how you can apply stakeholder management practices to successfully plan and deliver policies and programs.

What’s inside?

• Challenges within the sector
• What makes a program or policy successful
• Frameworks and models to measure your success
• Case studies
• Practical tips
• Useful resources

Whether you’re working with stakeholders management in policy development or delivering large-scale community programs, you’ll come away from this eBook with new ideas to improve your processes, increase your confidence, and deliver better outcomes from your work.